Can I clean my pillow?
We recommend you try to spot clean the pillow best you can and for major cleanings, take it to a dry cleaner.
Are pillows printed on a single side or both sides?
The pillows are printed on both sides using a single image.
What material are the pillows made of?
The material is 100% polyester.
How are pillows shipped and when will they arrive?
Shipped in a bag or box, pillows normally ship out five business days after you place your order, though it may be longer during the holidays. Exact delivery estimate is provided when you place your order based on your location and the current season. Your delivery date may be delayed if you upload a low resolution image and our Art Team reached out to you for a higher resolution image.
Can I use a design instead of a photo?
Be as creative as you like! Instead of a photo, some customers go the extra mile and create a design or collage to put on their pillow. Take your time and make something wonderful, or take it easy and upload a photo you love!
What file formats do you accept?
Easy Canvas Prints can accept PNG, JPG, BMP and TIF files that are 20MB and under. If your file is over this size limit you can flatten the image, convert to RGB in 8-bit mode and save as a JPG at the maximum quality level. If you must send a file format not accepted online or a file larger than 20MB, please call us for assistance and instructions.
Will my finished product look like the image on my computer screen?
Every device screen displays images differently. Unless you have a profiled monitor, it may not display accurate colors. Every screen displays images differently and may differ from what the final printed product looks like.
What if I am attempting to find images on the Internet?
Many images online are low resolution and are not intended for printing. However, one way to filter for higher quality images is by going to the image section within the Google search engine. You would search for the item, and then click on "Show Options" and then on the left hand side choose "Large". If you're unable to locate an appropriate image, we do offer assistance with sourcing stock images. Contact us for a quote.
What is the difference in Indoor and Outdoor pillows?
Both pillows are made of the same materials, but the Outdoor pillow goes through a treatment process that gives it waterproof and mildew resistance.